Frequently Asked Questions
Everything you need to know about clean beauty and your caliray order.
Are caliray products considered clean and sustainable?
Yes! We focus on 'dirty' ingredients lists to ensure our formulas are clean, and we use recycled ocean-bound plastic or compostable materials for our packaging whenever possible.
When will my order ship?
Most orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We want you to love your glow. If you are not satisfied, we accept returns on lightly used products within 30 days of purchase for a full refund, excluding shipping costs.
Do you ship internationally?
Currently, we ship within the United States and Canada. We are working hard to bring caliray to beauty lovers worldwide soon!
Are your products cruelty-free and vegan?
Absolutely. caliray is 100% cruelty-free and we do not use any animal-derived ingredients in our formulations.
How can I recycle my empty caliray containers?
We partner with Pact Collective to ensure our packaging doesn't end up in a landfill. You can mail back your empties or drop them off at participating retail locations.